TMB Group customers can choose between two levels of service desk cover:
Proactive IT support and services for your business
Whether you need IT support during standard office hours or 24 hours a day, seven days a week, we’ve got you covered. Our Fully Managed Service Desk is available around the clock, giving your users all the assistance they need, with full visibility on their support tickets.
TMB Group customers can choose between two levels of service desk cover:
Our standard 8×5 Service Desk offers support during normal office hours.
For added security and peace of mind, we recommend our optional 24×7 Service Desk Uplift. With this added to our standard service desk, you’ll be able to get the help you need 24-hours a day, 365 days a year, including weekends and bank holidays.
TMB’s Group service desk team can assist you with a wide variety of common computer issues, including: